Job Description
Join FlexHire Solutions and transform your weekends into income! We're urgently hiring remote Customer Specialists for both part-time and full-time roles in Columbus, OH. Earn $18-$28/hour while supporting clients from home – no commute required. Perfect for students, professionals, or anyone seeking flexible work with growth potential.
Why This Role Stands Out:
- Weekend-friendly scheduling with weekday options
- Full-time conversion opportunities for top performers
- Comprehensive paid training
- Health benefits for full-time roles
- Performance-based bonuses
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain detailed client interaction records
- Meet/exceed quality and efficiency metrics
- Collaborate with cross-functional teams
- Identify upsell opportunities
- Adapt to product updates and workflows
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Proficient with CRM software (Salesforce/Zendesk)
- Reliable high-speed internet connection
- Ability to work independently in remote setting
- Flexible availability including weekends
- Typing speed: 40+ WPM