Job Description
Join our award-winning customer service team and enjoy the perfect blend of work-life balance with evening shifts! At Dynamic Solutions Group, we're hiring passionate individuals for flexible part-time roles in Houston, TX. Whether you're a student, parent, or career changer, our evening schedules (4 PM - 10 PM) allow you to earn competitive pay while pursuing your daytime commitments.
We offer comprehensive training, career advancement paths, and a supportive team environment. Full-time opportunities are available for high-performing candidates seeking growth. Apply today and become part of Houston's most customer-centric organization!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently while maintaining service quality standards
- Document interactions and update CRM systems with accurate information
- Collaborate with day-shift teams for seamless customer handoffs
- Identify upsell opportunities to enhance customer experience
- Participate in ongoing training to refine product knowledge
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software and MS Office Suite
- Ability to work independently in evening shifts
- Flexibility to adapt to changing priorities
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening