Job Description
Join our dynamic team at Tampa Community Services and make a difference in your community! We're seeking passionate individuals to fill flexible evening and weekend shifts in our customer service department. Enjoy a rewarding part-time role with competitive pay, supportive leadership, and opportunities for growth. Perfect for students, parents, or anyone seeking work-life balance. Apply today and become part of a team dedicated to excellence and community impact!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage appointment scheduling and client inquiries with professionalism
- Maintain accurate client records and documentation systems
- Collaborate with cross-functional teams to resolve service issues
- Support community outreach initiatives during weekend events
- Adhere to organizational policies and confidentiality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and scheduling software
- Ability to work flexible evenings (4-11 PM) and weekends
- Excellent problem-solving and conflict resolution abilities
- Valid Florida driver's license (for community outreach)
- Ability to stand for extended periods during events