Job Description
Are you a motivated student looking to gain valuable experience in the tech industry without sacrificing your studies? MetroTech Solutions is seeking enthusiastic individuals to join our dynamic team as Part-Time Weekend Technical Support Specialists.
We value flexibility, growth, and innovation. This is a fantastic opportunity for college students and recent graduates to build a resume while earning a competitive wage in the heart of Chicago.
Why Join Us?
- Flexible Schedule: Work weekends (Sat & Sun) for 10-20 hours per week.
- Student-Friendly: Perfect for those balancing academics and work.
- Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
- Professional Development: Gain hands-on experience in customer support and IT operations.
Responsibilities
- Provide exceptional technical support to customers via phone and email during weekend shifts.
- Diagnose and resolve common software and hardware issues for our client base.
- Maintain accurate records of customer interactions and technical logs.
- Assist in the testing and implementation of new software updates.
- Collaborate with the full-time team to ensure seamless weekend operations.
- Stay updated on product features and troubleshooting procedures.
Qualifications
- Currently enrolled in a college or university program (High School seniors welcome).
- Strong written and verbal communication skills.
- Basic proficiency with Windows, Mac, and internet browsers.
- Reliable high-speed internet connection and a quiet workspace.
- A positive attitude and a willingness to learn new technologies.
- Ability to work independently with minimal supervision.