Job Description
Are you a self-motivated professional seeking a flexible schedule that accommodates your lifestyle? Apex Tech Systems is currently hiring dedicated individuals for our high-growth Part-Time Weekend Shift team in New York City.
We pride ourselves on delivering exceptional service to our clients, and we need dynamic team members who thrive in a fast-paced environment. This is an excellent opportunity to gain valuable experience in the technology sector without the commitment of a full-time 9-to-5 schedule.
Why Join Us?
- Flexible Hours: Enjoy your weekdays free with our reliable weekend shifts.
- Competitive Pay: Earn between $28.00 and $38.00 per hour based on experience.
- Professional Growth: Clear pathways for career advancement within a leading tech firm.
Responsibilities
- Provide exceptional customer support and technical troubleshooting during weekend shifts.
- Maintain accurate records of client interactions and system updates.
- Assist in the deployment and maintenance of technical equipment and software.
- Collaborate with the weekday team to ensure seamless operations across all platforms.
- Handle customer inquiries via phone, email, and in-person with a focus on problem resolution.
- Conduct quality assurance checks on service delivery and documentation.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Previous experience in customer service or technical support is a plus.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.
- Familiarity with Microsoft Office Suite and basic computer operations.