Job Description
Join our dynamic team at Hospitality Plus Services as a Part-Time Weekend Customer Specialist! We're seeking enthusiastic professionals to deliver exceptional guest experiences during evening and weekend shifts. Perfect for students, parents, or anyone seeking flexible hours with competitive pay. Enjoy a supportive environment where your people skills shine while working in Indianapolis's vibrant hospitality sector.
Responsibilities
- Deliver exceptional customer service during weekend and evening hours
- Manage front desk operations and guest check-in/check-out processes
- Handle inquiries via phone, email, and in-person with professionalism
- Maintain accurate records and reservation systems
- Collaborate with cross-functional teams for seamless operations
- Resolve guest concerns promptly and maintain high satisfaction standards
- Assist with event setup and venue preparation during peak hours
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Availability to work weekends and evenings (Fri-Sun 4PM-12AM)
- Ability to multitask in fast-paced environments
- Proficient with reservation software and MS Office Suite
- High school diploma or equivalent required
- Flexible schedule and reliable transportation