Job Description
Join FlexShift Solutions and transform your weekends into rewarding opportunities! We're seeking dynamic Part-Time Weekend Customer Service Specialists to deliver exceptional experiences at our Baltimore hub. Enjoy a flexible schedule that works around your life while earning competitive pay in a supportive environment.
As a cornerstone of our weekend operations, you'll be the friendly face that builds lasting relationships with our diverse clientele. Our modern facility offers a collaborative atmosphere where your contributions directly impact customer satisfaction. Perfect for students, parents, or anyone seeking weekend work-life balance.
Why Choose Us?
• Weekend-only schedule (Sat-Sun 8am-6pm)
• Competitive hourly pay + performance bonuses
• Free parking and transit reimbursement
• Comprehensive training and career advancement paths
• Inclusive culture celebrating Baltimore's vibrant community
Responsibilities
- Deliver exceptional in-person and phone customer support during weekend shifts
- Process transactions efficiently while maintaining accurate records
- Resolve customer inquiries with patience and problem-solving expertise
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain organized workspace and uphold brand standards
- Contribute to weekend inventory and facility readiness checks
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (students welcome)
- Unrestricted weekend availability (Sat/Sun 8am-6pm)
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and MS Office
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred
- Valid government-issued ID for background check
- Positive attitude and Baltimore community spirit