Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Weekend Customer Service Specialist! This role offers the perfect blend of flexibility and growth in Cleveland's vibrant retail scene. You'll be the face of our brand, delivering exceptional service while working exclusively on weekends (Saturdays & Sundays). Enjoy competitive pay, a supportive work environment, and opportunities for advancement—all while maintaining your weekday schedule.
Why Work With Us?
• Competitive hourly rates with performance-based bonuses
• Comprehensive product training
• Employee discounts on all products
• Positive, team-oriented culture
Responsibilities
- Deliver exceptional customer service in a high-energy retail environment
- Process transactions accurately using POS systems
- Manage inventory and stock displays during weekend shifts
- Resolve customer inquiries and complaints professionally
- Collaborate with weekend team members to maintain store standards
- Contribute to weekend sales targets through upselling techniques
- Assist with visual merchandising and store cleanliness
Qualifications
- Previous customer service or retail experience preferred
- Availability to work all weekend shifts (Saturdays & Sundays)
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math proficiency for cash handling
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Cleveland location
- Must be 18+ years old