Job Description
We are currently seeking enthusiastic and reliable Part-Time Customer Service Associates to join our growing team in New York City. This is an ideal opportunity for students looking to gain professional experience while enjoying a flexible schedule. At Apex Logistics, we pride ourselves on our supportive culture and commitment to employee growth.
Why Join Us?
- Weekly Pay: Get paid every week to help manage your finances.
- Student Friendly: Flexible hours designed to fit around your classes.
- Professional Growth: Excellent training and advancement opportunities.
- Modern Environment: Work in a dynamic, team-oriented office.
If you are a motivated individual ready to start your career, we want to hear from you. Apply today and take the first step towards a rewarding part-time job.
Responsibilities
- Customer Support: Handle inbound customer inquiries via phone, email, and live chat with a professional and helpful attitude.
- Order Processing: Accurately process customer orders, returns, and exchanges using our internal software.
- Issue Resolution: Troubleshoot customer problems and provide timely solutions to ensure high satisfaction.
- Data Entry: Maintain accurate records of customer interactions and transactions in our database.
- Team Collaboration: Work closely with the sales and inventory teams to ensure seamless operations.
- Product Knowledge: Stay updated on company products and services to answer questions confidently.
- Administrative Tasks: Assist with filing, scheduling, and other general office duties as needed.
Qualifications
- Student Status: Currently enrolled in high school, college, or university (Students Welcome).
- Education: High school diploma or GED equivalent required.
- Communication: Excellent verbal and written communication skills in English.
- Computer Skills: Proficient in Microsoft Office Suite and basic computer navigation.
- Reliability: Must be punctual and able to commit to a set weekly schedule.
- Attitude: A positive, customer-focused mindset with a willingness to learn.
- Transportation: Reliable transportation to and from the New York office.