Job Description
Join our dynamic team at EduConnect Solutions as a Part-Time Remote Student Support Specialist! We're urgently hiring motivated students in Long Beach, CA to help shape the future of online education. Enjoy flexible hours, competitive pay, and the opportunity to gain valuable professional experience while supporting fellow learners. This fully remote role is perfect for students seeking work-life balance without compromising on impact.
Why Work With Us?
- 100% remote work with flexible scheduling around your classes
- Competitive hourly wages with growth opportunities
- Comprehensive training and professional development
- Inclusive, student-friendly culture focused on mentorship
Responsibilities
- Provide exceptional remote support to online students via chat, email, and video calls
- Assist with technical troubleshooting for learning platforms and digital toolsDocument student interactions and maintain accurate case records
- Collaborate with academic teams to resolve complex student inquiries
- Develop and share student success resources and best practices
- Participate in weekly team meetings and training sessions
- Monitor student engagement metrics and suggest improvement strategies
Qualifications
- Currently enrolled student in any accredited college/university in Long Beach, CA
- Strong written and verbal communication skills
- Proficient with Google Workspace, Microsoft Office, and learning management systems
- Ability to work independently with minimal supervision
- Experience with customer service or peer mentoring preferred
- Reliable high-speed internet connection and quiet workspace
- Available to work 15-25 hours/week during evening/weekend hours
- Passion for education and helping fellow students succeed