Job Description
Join FlexPay Solutions and transform your schedule with our part-time remote customer support role featuring daily pay! Perfect for students, gig workers, or anyone seeking flexible income. No commute, no office politics – just reliable remote work with immediate compensation. We're hiring now for Columbus-based candidates ready to deliver exceptional service while enjoying financial freedom every day. Training provided!
Responsibilities
- Respond to customer inquiries via chat, email, and phone with empathy and accuracy
- Resolve technical issues and process orders using internal CRM systems
- Document interactions and maintain detailed case notes for quality assurance
- Collaborate with team members to resolve complex customer escalations
- Meet daily performance metrics (response time, resolution rate, CSAT)
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students currently enrolled welcome)
- 1+ years customer service experience preferred (internships count!)
- Reliable high-speed internet and quiet home workspace
- Strong typing skills (40+ WPM) and proficiency with Google Workspace
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Passion for helping others and problem-solving