Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at the heart of Seattle's Pioneer Square. We're seeking a polished professional to be the first point of contact for our diverse clientele in this vibrant urban setting. Enjoy competitive hourly pay, flexible scheduling (20-25 hours/week), and a supportive environment where your administrative expertise directly impacts patient experience. Our center offers modern facilities, complimentary parking, and opportunities for career growth within our expanding network of wellness providers.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet visitors warmly and manage patient check-in/check-out processes
- Coordinate appointment scheduling and maintain electronic calendars
- Handle patient registration, insurance verification, and data entry
- Process payments and maintain accurate financial records
- Assist with office correspondence and document management
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Professional appearance and courteous demeanor
- Basic knowledge of healthcare compliance protocols (HIPAA)
- High school diploma or equivalent required