Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Coastal Wellness Center! Be the welcoming face of our practice while supporting patient care operations. This flexible position offers the perfect blend of professional growth and work-life balance in a modern, patient-centered environment. Ideal for students or professionals seeking part-time work with competitive compensation and benefits.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone systems with exceptional professionalism and courtesy
- Handle patient inquiries, resolve concerns, and triage messages to clinical staff
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process insurance verifications and collect co-pays efficiently
- Coordinate office supplies inventory and manage general administrative tasks
- Support HIPAA compliance protocols for patient confidentiality
Qualifications
- High school diploma/GED; associate degree in healthcare administration preferred
- 1+ years of front desk or medical reception experience required
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication skills and customer service aptitude
- Ability to multitask in fast-paced healthcare environments
- Basic medical terminology knowledge
- Positive, solution-oriented attitude with attention to detail
- Flexible availability including some evenings/weekends as needed