Job Description
Are you a professional and welcoming individual with a passion for customer service? Kansas City Medical Group is seeking a Part-Time Receptionist to join our team. In this role, you will be the first point of contact for our patients and visitors, ensuring they receive a positive experience. We offer a supportive environment and competitive compensation.
Key Responsibilities:
- Greeting patients and visitors with a warm and professional demeanor
- Answering and directing phone calls to the appropriate department
- Scheduling and managing patient appointments
- Assisting patients with registration and check-out procedures
- Maintaining a clean and organized reception area
- Performing administrative tasks such as filing and data entry
Responsibilities
- Act as the first point of contact for patients and visitors, providing a warm and professional greeting
- Answer incoming calls promptly and direct them to the appropriate staff or department
- Manage the appointment calendar, including scheduling, confirming, and rescheduling appointments
- Assist patients with check-in and check-out procedures, including collecting necessary information
- Maintain the reception area in a clean and orderly condition
- Perform various administrative tasks, including filing, photocopying, and data entry
- Handle patient inquiries and provide general information about the practice
- Collaborate with other staff members to ensure smooth office operations
Qualifications
- High school diploma or equivalent; additional education or certification is a plus
- Previous experience as a receptionist or in a customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Reliability and punctuality