Job Description
Join our award-winning medical practice as a Part-Time Receptionist and be the welcoming face of our downtown Boston clinic. We seek a polished professional to deliver exceptional patient experiences while supporting our administrative team with precision and warmth. Enjoy flexible scheduling, competitive benefits, and a collaborative environment where your contributions directly impact patient care excellence.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette and patient triage
- Coordinate patient appointments, check-ins, and digital records management
- Process insurance verifications and collect co-pays accurately
- Maintain immaculate reception area with HIPAA-compliant document handling
- Support office operations including inventory management and vendor communications
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with scheduling software (e.g., Zenefits, Calendly)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Knowledge of HIPAA regulations and medical terminology
- High school diploma or equivalent required