Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Pacific Coast Wellness Center! We're seeking a polished professional to create exceptional first impressions while managing our busy front desk operations. This role offers flexible hours (20-25 hrs/week) in a state-of-the-art facility with stunning ocean views. Enjoy competitive pay, free parking, and a supportive environment where your administrative expertise truly matters. Perfect for students or career transitioners seeking meaningful part-time work.
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Greet patients with warm professionalism and coordinate check-in/out procedures
- Handle appointment scheduling using Epic EMR system with 95% accuracy
- Process insurance verifications and collect co-pays efficiently
- Maintain immaculate reception area and manage office inventory
- Coordinate courier services and incoming/outgoing mail
- Assist with basic billing inquiries and patient record updates
Qualifications
- Minimum 2 years professional receptionist experience in medical/healthcare setting
- Expertise with multi-line phone systems and appointment scheduling software
- Exceptional written and verbal communication skills
- Proficient in Microsoft Office Suite and EMR systems
- Ability to multitask in fast-paced environment with composure
- Valid California driver's license and reliable transportation
- Flexible availability including evenings and weekends
- Basic medical terminology knowledge required