Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Urban Wellness Center. Located in the heart of Los Angeles, we're seeking a polished professional to create exceptional first impressions for our diverse clientele. This flexible 25-hour/week role offers competitive compensation in a supportive environment.
Our ideal candidate thrives in fast-paced settings and embodies our commitment to patient-centered care. You'll be the face of our practice, coordinating seamless operations while maintaining our reputation for excellence.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in
- Maintain accurate patient records and confidential documentation
- Coordinate multi-departmental communications and administrative tasks
- Process payments, verify insurance information, and manage billing inquiries
- Order office supplies and maintain a professional reception area
- Assist with patient inquiries and resolve concerns with empathy
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Athenahealth)
- Exceptional written and verbal communication skills
- Ability to multitask in a high-volume healthcare environment
- Strong attention to detail and organizational abilities
- Basic knowledge of HIPAA compliance and confidentiality protocols
- Professional demeanor with polished business attire presentation