Job Description
Join our award-winning medical team as a Part-Time Receptionist and be the welcoming face of our state-of-the-art facility in Memphis. We're seeking a polished professional to manage front desk operations with exceptional customer service while supporting our healthcare mission.
This role offers flexible scheduling (20-25 hours/week) and the opportunity to grow within a respected healthcare organization. Enjoy competitive pay, free parking, and a collaborative environment where your contributions directly impact patient experience.
Responsibilities
- Manage front desk greeting, check-in/check-out procedures, and appointment scheduling
- Handle multi-line phone system with professionalism and accuracy
- Process insurance verifications and maintain patient confidentiality
- Coordinate visitor flow and manage office supply inventory
- Assist with medical records management and data entry
- Collaborate with clinical staff to ensure seamless patient flow
- Resolve patient inquiries with empathy and problem-solving skills
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal abilities
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology (preferred)
- Positive attitude and professional appearance