Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Albuquerque Wellness Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role offers flexible hours (20-25 hours/week) in a supportive environment where your organizational skills and positive attitude will make a real difference.
Our ideal candidate thrives in fast-paced settings, values patient confidentiality, and takes pride in delivering exceptional customer service. If you're passionate about creating welcoming experiences and supporting healthcare operations, we'd love to hear from you!
Responsibilities
- Manage front desk operations including call screening, appointment scheduling, and patient check-in/out
- Maintain accurate patient records and confidential information using electronic health records systems
- Coordinate with clinical staff to ensure seamless patient flow and appointment efficiency
- Handle incoming inquiries via phone, email, and in-person with professionalism and empathy
- Process payments, verify insurance information, and manage daily financial transactions
- Prepare and distribute correspondence, mail, and office supplies as needed
- Support office administrative tasks including filing, data entry, and document management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of experience in customer service or administrative support role
- Proficiency with Microsoft Office Suite and electronic health record systems (EHR)
- Exceptional communication skills with ability to multitask in busy environments
- Strong attention to detail and organizational abilities
- Professional demeanor with commitment to patient confidentiality (HIPAA knowledge)
- Ability to work flexible shifts including occasional evenings/weekends
- Positive attitude and problem-solving mindset