Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Downtown Sacramento Medical Center. We're urgently seeking a friendly and professional individual to be the first point of contact for our patients and visitors. This role offers a flexible schedule with competitive compensation in a supportive environment. If you excel in customer service and thrive in fast-paced settings, apply today to become an integral part of our patient care journey!
Responsibilities
- Manage incoming calls and direct patients to appropriate departments
- Greeter and check-in patients using EMR systems with accuracy
- Schedule appointments and maintain calendars efficiently
- Handle patient inquiries and resolve concerns promptly
- Process insurance verification and collect co-pays
- Maintain clean and organized reception area
- Coordinate with medical staff for smooth patient flow
Qualifications
- 1+ years of front desk/reception experience required
- Proficiency in EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Flexibility to work evenings/weekends as needed
- High school diploma or equivalent required