Job Description
Join our award-winning medical practice as a Part-Time Receptionist and become the first point of contact for our valued patients. We're seeking a polished professional to manage front desk operations with exceptional warmth and efficiency. This role offers flexible hours (20-25 hrs/week) in a supportive environment where your contribution directly impacts patient experience.
Responsibilities
- Manage patient check-ins/check-outs using advanced EHR systems
- Handle multi-line phone calls with empathy and professionalism
- Schedule appointments and coordinate provider calendars
- Process insurance verifications and collect co-pays
- Maintain organized patient records and confidential files
- Coordinate with medical staff for urgent patient needs
- Assist with basic administrative tasks (mailings, filing)
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- High school diploma or equivalent required