Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Oakland Wellness Center! We're seeking a polished professional to be the first point of contact for our diverse clientele. This role offers flexible scheduling (20-25 hours/week) in a supportive environment where your organizational skills directly impact patient experiences. Enjoy competitive pay, comprehensive benefits eligibility, and the opportunity to grow within a mission-driven organization.
Responsibilities
- Manage front desk operations including call screening, appointment scheduling, and patient check-in/out
- Maintain accurate patient records using EMR systems while ensuring HIPAA compliance
- Coordinate office communications and distribute correspondence
- Assist with administrative tasks like supply inventory and mail processing
- Support office staff with ad-hoc projects and document preparation
- Facilitate smooth patient flow and address inquiries with empathy
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare setting
- Proficiency in EMR software (Epic or NextGen preferred)
- Exceptional verbal/written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environment
- Professional demeanor with conflict resolution skills
- High school diploma or equivalent required