Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Baltimore Wellness Center. We're seeking a polished professional to create exceptional first impressions for our diverse clientele. This flexible role offers 20-25 hours weekly with potential for evening shifts. Enjoy a supportive environment with competitive pay and growth opportunities in Baltimore's thriving medical district.
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail handling
- Greet patients, visitors, and staff with warm, courteous demeanor
- Coordinate patient scheduling and appointment confirmations via EMR system
- Process intake forms, insurance verifications, and medical documentation
- Maintain immaculate reception area and office supplies inventory
- Assist with patient check-in procedures and HIPAA-compliant record management
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and multitasking abilities
- Knowledge of HIPAA compliance protocols
- Positive attitude with problem-solving skills
- High school diploma or equivalent required
- Healthcare setting experience preferred