Job Description
Join Boston Health Partners as a Part-Time Patient Care Coordinator and become an integral part of our award-winning healthcare team. We're seeking compassionate professionals to deliver exceptional patient experiences while supporting our mission to make quality healthcare accessible to all Boston communities. This flexible role offers the perfect blend of meaningful impact and work-life balance, with opportunities to grow within our network of 15+ clinics across Greater Boston.
Our ideal candidate thrives in dynamic environments, values cultural diversity, and brings enthusiasm for patient advocacy. Enjoy competitive benefits including free parking, generous PTO, and ongoing professional development – all while making a tangible difference in patients' lives.
Responsibilities
- Coordinate patient appointments and manage clinic schedules with precision
- Verify insurance coverage and facilitate financial assistance programs
- Provide compassionate patient education on treatment plans and preventive care
- Maintain accurate electronic health records and documentation
- Collaborate with multidisciplinary teams to ensure seamless care transitions
- Support patient intake processes and triage urgent inquiries
- Assist in maintaining HIPAA compliance and data security protocols
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years of patient-facing experience in healthcare setting
- Proficiency with electronic health records (Epic systems a plus)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours including occasional weekends
- Basic knowledge of medical terminology and insurance processes
- Bilingual English/Spanish proficiency highly desirable