Job Description
Are you searching for Part Time Night Shift Jobs in Kansas City, MO? Apex Support Solutions is currently hiring a dedicated Customer Service Representative to join our elite evening and weekend team. We are a forward-thinking company looking for reliable individuals to provide top-tier support to our clients during the night hours.
In this role, you will be the first point of contact for our customers, resolving inquiries and troubleshooting technical issues with a focus on speed and accuracy. We offer a modern work environment and the flexibility that comes with part-time shifts.
Why Apply?
- Competitive hourly wage of $18 - $22.
- Flexible scheduling options for evenings and weekends.
- Opportunities for professional growth and advancement.
Don't miss this chance to join a high-conversion team. Apply today!
Responsibilities
- Handle high-volume inbound calls and emails during evening and weekend shifts.
- Provide accurate technical support and product information to clients.
- Log and update customer interactions in the CRM system efficiently.
- Maintain a professional, empathetic, and positive demeanor at all times.
- Collaborate with the day shift team to ensure seamless workflow continuity.
- Identify and escalate complex issues to senior support staff when necessary.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and typing skills.
- Previous customer service or technical support experience is a plus.
- Must be available to work nights and weekends on a consistent basis.
- Strong problem-solving skills and attention to detail.
- Reliable internet connection for remote or hybrid work options.