Job Description
Join a dynamic team in Tucson, Arizona! Horizon Support Solutions is currently seeking motivated individuals for immediate part-time opportunities. Whether you are a student looking to gain experience or a professional seeking a flexible schedule, we have a role for you.
We pride ourselves on fostering a supportive work environment that values your time and contributions. Immediate hire available for the right candidates.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Assist in data entry and maintaining accurate digital records.
- Resolve customer inquiries and escalate complex issues appropriately.
- Collaborate with the support team to improve service processes.
- Perform administrative tasks and document organization.
- Ensure all work meets company quality and compliance standards.
- Adhere to strict attendance and punctuality policies.
Qualifications
- High school diploma or GED (College students welcome).
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and computer hardware.
- Previous customer service experience is a plus but not required.
- Flexible availability, including evenings and weekends.