Job Description
Urgent Hiring: Apex Digital Solutions is looking for dedicated Part-Time IT Support Specialists to join our team in Jacksonville, FL. We are currently accepting applications for immediate start dates and are eager to welcome students and professionals looking for flexible work arrangements.
Why You'll Love This Role
Join a forward-thinking company where your skills make a tangible impact. We offer a dynamic work environment, competitive pay, and the opportunity to grow your technical expertise quickly.
- Immediate Start: No long waiting periods; we want you on board today.
- Student-Friendly: Perfect for college students or recent graduates needing a flexible schedule.
- Modern Tech Stack: Work with the latest hardware and software.
- Competitive Pay: Earn between $15.00 and $22.00 per hour based on experience.
Key Responsibilities
You will be the first point of contact for technical issues, ensuring our team operates efficiently.
Responsibilities
- Provide exceptional technical support and troubleshooting for hardware and software issues.
- Assist in the setup, configuration, and maintenance of computer systems and network peripherals.
- Respond to and resolve incoming inquiries via phone, email, and in-person support tickets.
- Perform routine data entry and maintain accurate digital records.
- Collaborate with the IT team to implement new software solutions and security protocols.
- Train junior staff and interns on standard operating procedures and company tools.
- Monitor system performance and report any anomalies immediately.
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree in IT or related field preferred).
- College students with a major in Computer Science or Information Technology are strongly encouraged to apply.
- Familiarity with Windows and macOS operating systems.
- Basic knowledge of Microsoft Office Suite and Google Workspace.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Reliable transportation (if on-site work is required).