Job Description
Join our dynamic team at Urban Hospitality Group, where we're seeking enthusiastic individuals for flexible evening and weekend shifts in Baltimore. Perfect for students or those seeking supplemental income, this role offers competitive pay and a vibrant work environment. We value teamwork, reliability, and a positive attitude. Enjoy flexible scheduling while gaining valuable customer service experience in our high-energy downtown location. Training provided, no experience necessary—just bring your passion for excellence!
Responsibilities
- Deliver exceptional customer service during evening and weekend hours
- Manage front desk operations including check-ins and reservations
- Handle guest inquiries and resolve issues promptly
- Maintain clean and organized workspaces
- Collaborate with team members to ensure seamless operations
- Process payments and manage cash transactions accurately
- Assist with event setup and breakdown as needed
Qualifications
- Must be available evenings (4 PM - 11 PM) and weekends
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer literacy required
- Previous customer service experience preferred but not required
- Must be 18+ years old
- Valid work authorization required