Job Description
Join Cleveland's premier hospitality team! Metro Hospitality Group is seeking energetic professionals to deliver exceptional guest experiences during evening and weekend shifts. Perfect for students, parents, or career changers seeking flexible schedules with growth opportunities. Enjoy competitive pay, comprehensive training, and a supportive team environment. Apply today to become part of Cleveland's vibrant service industry!
Responsibilities
- Provide exceptional customer service in high-volume hospitality setting
- Manage reservations and guest inquiries with professionalism
- Coordinate with kitchen staff for seamless order fulfillment
- Maintain cleanliness and safety standards per company protocols
- Handle cash transactions and POS system operations
- Resolve guest complaints promptly and effectively
- Collaborate with team members during peak service hours
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability for evenings and weekends
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to thrive in fast-paced environments
- Food Handler certification preferred
- Positive attitude with team-oriented mindset