Job Description
Are you looking for a flexible career that fits your lifestyle? Nexus Innovations is seeking a dedicated professional to join our team for our Part-Time Evening and Weekend Shifts. We pride ourselves on delivering top-tier technical solutions and are looking for individuals who are self-motivated, detail-oriented, and ready to make an impact.
Enjoy the freedom of a schedule that works for you, while working in a modern, collaborative environment with competitive benefits and growth opportunities.
Responsibilities
- Provide expert technical troubleshooting and customer support during off-peak hours.
- Manage and resolve incoming tickets efficiently with a focus on quality and speed.
- Monitor system performance and ensure 24/7 operational stability.
- Document technical procedures and maintain accurate service logs.
- Collaborate with the full-time engineering team to address complex issues.
- Conduct routine system checks and security audits on weekends.
Qualifications
- High school diploma or equivalent; Bachelor’s degree in Computer Science or related field is a plus.
- 1-3 years of experience in IT support, help desk, or customer service.
- Must be available to work evenings (4:00 PM - 12:00 AM) and weekends.
- Strong problem-solving skills and the ability to work independently.
- Proficient in Microsoft Office Suite, remote desktop tools, and basic networking.