Job Description
Join FlexiPay Solutions and transform your schedule into immediate income! We're seeking motivated Part-Time Customer Specialists to serve our growing client base during evening and weekend shifts. Enjoy the flexibility of non-traditional hours with our industry-leading daily pay program—no more waiting for biweekly checks! As a key member of our support team, you'll deliver exceptional service while building valuable professional skills. Perfect for students, parents, or anyone seeking work-life balance. Our Richmond headquarters offers a modern, collaborative environment with competitive compensation and growth opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and chat during evening/weekend shifts
- Process transactions and resolve payment issues with precision
- Maintain accurate client records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible evening/weekend schedule
- Proficient with basic computer applications
- Positive attitude and service-oriented mindset
- Reliable transportation to Richmond location