Job Description
Join City Retail Group as a Part-Time Evening & Weekend Customer Service Specialist and kickstart your career in retail! We're seeking energetic, customer-focused individuals for flexible evening and weekend shifts in Baltimore. Enjoy competitive pay, comprehensive training, and a dynamic team environment. Perfect for students, night owls, and those seeking work-life balance. Apply today and grow with us!
Responsibilities
- Deliver exceptional customer service in-store and via phone/email
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members to maintain store presentation
- Support opening/closing procedures during evening shifts
- Participate in weekend sales promotions and events
Qualifications
- High school diploma or equivalent (students welcome)
- 0-2 years customer service or retail experience
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability for evenings (5 PM - 11 PM) and weekends
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving mindset
- Reliable transportation to Harbor East location