Job Description
Join our dynamic team at Metro Retail Group and enjoy a flexible part-time schedule that works around your life! We're seeking enthusiastic Evening & Weekend Customer Service Associates to deliver exceptional experiences at our flagship Manhattan location. This role offers competitive pay, comprehensive training, and the perfect work-life balance for students, artists, and professionals seeking supplemental income. Work 4-5 evening shifts (4 PM - 10 PM) and 1 weekend shift (Saturday/Sunday) totaling 20-25 hours weekly.
As a key member of our retail team, you'll create memorable customer interactions while maintaining our high standards of service. Our modern, fast-paced environment rewards initiative and offers growth opportunities for reliable team players. Enjoy complimentary merchandise discounts and a supportive team culture that values work-life harmony.
Responsibilities
- Deliver exceptional customer service during evening and weekend operating hours
- Process transactions accurately using POS systems while maintaining security protocols
- Assist with inventory management and stock replenishment during evening shifts
- Resolve customer inquiries with patience and product knowledge
- Collaborate with day-shift teams for seamless store operations
- Uphold visual merchandising standards during weekend coverage
- Participate in quarterly evening team training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Flexible availability for evenings (4 PM-10 PM) and weekends
- Previous retail or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to stand for extended periods during shifts
- Basic math proficiency for transaction handling
- Reliable transportation to Manhattan location
- Positive attitude and team-oriented mindset