Job Description
Join our award-winning team at Premier Hospitality Group as a Part-Time Evening Receptionist and become the welcoming face of our luxury downtown Tulsa location. This flexible evening position (4:00 PM - 12:00 AM) offers competitive compensation, a vibrant work environment, and opportunities for growth within our renowned hospitality brand. Perfect for students, career-changers, or those seeking a balanced work-life schedule. Enjoy free parking, employee discounts, and a supportive team culture that values your contributions.
Responsibilities
- Deliver exceptional guest experiences through warm, professional interactions and efficient check-in/check-out procedures
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Maintain accurate guest records using our property management system (Opera experience preferred)
- Coordinate with housekeeping and security teams to ensure seamless operations
- Process payments, manage cash handling procedures, and reconcile daily transactions
- Prepare and distribute daily reports, manage office supplies, and maintain reception area cleanliness
- Address guest concerns promptly and escalate complex issues to management
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Minimum 1 year customer service or front desk experience required
- Exceptional communication skills and polished professional demeanor
- Proficiency with Microsoft Office Suite and basic reservation systems
- Ability to multitask in fast-paced environments while maintaining attention to detail
- Flexibility to work evenings, weekends, and holidays as needed
- Positive attitude with problem-solving mindset and team collaboration skills
- Valid Oklahoma driver's license and reliable transportation