Job Description
Join our dynamic team at Oceanfront Hospitality Group as a Part-Time Evening Receptionist in beautiful Virginia Beach! This role is perfect for professionals seeking a flexible schedule while delivering exceptional guest experiences. You'll be the first point of contact for our high-end resort clients, managing check-ins, answering inquiries, and ensuring smooth operations during evening hours. We offer competitive pay, a supportive work environment, and opportunities for growth within our prestigious hospitality brand.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Answer multi-line phone calls and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor security systems and access control during evening hours
- Prepare daily reports and update reservation systems
- Maintain pristine lobby and reception area appearance
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Sabre)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Virginia Beach tourism preferred