Job Description
Join our dynamic hospitality team as a Part-Time Evening Receptionist at Downtown Elite Suites! This role is perfect for individuals seeking a flexible schedule while delivering exceptional guest experiences. You'll be the first point of contact for our discerning clientele, managing check-ins, handling inquiries, and maintaining a polished lobby environment. Enjoy competitive pay, complimentary parking, and a vibrant downtown location. Apply today to become part of Buffalo's premier hospitality destination!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and professionalism
- Answer multi-line phone system and route inquiries to appropriate departments
- Process payments and maintain accurate financial transaction records
- Monitor security systems and building access during evening hours
- Coordinate with housekeeping and maintenance teams for guest requests
- Prepare nightly reports and manage office supply inventory
Qualifications
- Previous front desk or reception experience preferred
- Exceptional communication and interpersonal skills
- Proficient with reservation systems (e.g., Opera, Cloudbeds)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Valid driver's license and reliable transportation
- Flexibility to work evenings, weekends, and holidays