Job Description
Join our vibrant team at Big Easy Hospitality Group as a Part-Time Evening Receptionist! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for students, night owls, or those seeking flexible evening schedules in the heart of New Orleans. Enjoy competitive pay, a dynamic work environment, and opportunities to grow within our hospitality empire.
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Answer multi-line phone calls and route inquiries appropriately
- Handle reservation bookings and manage booking software
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold impeccable cleanliness and organization of lobby areas
- Address guest concerns promptly and professionally
Qualifications
- Previous front desk or customer service experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Cloudbeds)
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required