Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate at City Hospitality Group! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during evening hours. This flexible role is perfect for students, second-job seekers, or anyone seeking work-life balance. Enjoy competitive pay, free parking, and a supportive team environment. No experience necessary – we provide comprehensive training!
Responsibilities
- Provide exceptional customer service to guests via phone, email, and in-person interactions
- Manage reservations and check-in processes efficiently during evening shifts
- Handle guest inquiries and resolve concerns with professionalism
- Maintain accurate records using our digital booking system
- Collaborate with team members to ensure seamless evening operations
- Uphold cleanliness and safety standards in public areas
- Assist with light administrative tasks as needed
Qualifications
- Must be 18+ years old with reliable transportation
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, booking software)
- Flexible schedule availability (evenings, weekends, holidays)
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred but not required
- Students and career changers warmly encouraged to apply