Job Description
Join our award-winning hospitality team as a Part-Time Evening Receptionist at our premier downtown Houston location. This role is perfect for detail-oriented professionals seeking flexible evening hours while delivering exceptional guest experiences. You'll be the first point of contact for our high-profile clientele, embodying our commitment to excellence through warm interactions and seamless operations.
We offer competitive compensation, free parking, and a vibrant work culture that values growth and work-life balance. If you thrive in fast-paced environments and take pride in creating memorable moments, apply today to become an integral part of our dynamic team.
Responsibilities
- Manage guest check-ins/checkouts with precision and efficiency
- Answer multi-line phone system and route calls appropriately
- Coordinate reservations and manage daily occupancy reports
- Handle guest inquiries and resolve issues with exceptional service
- Maintain pristine front desk area and lobby ambiance
- Process payments and manage cash drawer reconciliation
- Collaborate with security and housekeeping teams for seamless operations
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficient with reservation systems (e.g., Opera, Sabre)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible availability for evening shifts (3 PM - 11 PM)
- Basic knowledge of Houston tourism attractions preferred