Job Description
Are you looking for a rewarding career path that fits your lifestyle? Momentum Logistics & Support is seeking dedicated professionals to join our team in a Part-Time Evening Operations Associate role. We offer immediate hiring, competitive pay, and a dynamic work environment in the heart of Philadelphia.
Join a company that values your time and expertise. We are currently expanding our evening support team and are looking for individuals who thrive in fast-paced environments.
Responsibilities
- Customer Communication: Manage incoming inquiries via phone and email with professionalism and efficiency during evening shifts.
- Data Management: Accurately update and maintain customer records and operational logs in our internal database.
- Issue Resolution: Troubleshoot common customer issues and escalate complex matters to senior staff when necessary.
- Shift Coordination: Assist in maintaining workflow and inventory levels during off-peak business hours.
- Administrative Support: Perform light clerical duties, including filing, data entry, and report generation.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree preferred.
- Experience: Previous customer service or administrative experience is a plus, but we provide training.
- Availability: Must be available to work evenings (3:00 PM – 10:00 PM) and occasional weekends.
- Skills: Strong proficiency in Microsoft Office Suite and basic computer navigation.
- Soft Skills: Excellent verbal communication skills, problem-solving abilities, and a customer-centric mindset.