Job Description
Join FlexiServe Solutions and transform your evenings into rewarding opportunities! We're seeking motivated Part-Time Evening Customer Specialists to deliver exceptional support while enjoying unmatched flexibility. With weekly pay and no weekends required, this role perfectly balances work and life. Our Columbus, Ohio hub offers a modern, collaborative environment where your skills shine. Similar positions available in Georgia—apply today!
Responsibilities
- Deliver outstanding customer support via phone, email, and chat during evening shifts (4 PM - 11 PM)
- Resolve inquiries efficiently using CRM systems and knowledge bases
- Collaborate with day teams to ensure seamless service continuity
- Document interactions accurately and maintain detailed case notes
- Identify upsell opportunities and contribute to revenue growth
- Participate in ongoing training to refine product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months customer service experience in call center or retail
- Strong communication skills with empathetic approach
- Proficiency in CRM software (e.g., Salesforce, Zendesk)
- Ability to multitask in fast-paced environments
- Reliable transportation to our Columbus location
- Availability for 3-4 evenings weekly (20-25 hours)