Job Description
Join our dynamic team in Jacksonville! We're urgently seeking Evening Part-Time Customer Specialists with flexible schedules to deliver exceptional service during our peak hours. This is your opportunity to grow professionally while maintaining work-life balance in a supportive environment.
As a cornerstone of our customer experience team, you'll be instrumental in building lasting relationships and driving satisfaction. We offer competitive compensation, comprehensive training, and a vibrant workplace culture that values your contribution. Evening shifts (4 PM - 10 PM) provide perfect flexibility for students, parents, or anyone seeking supplemental income.
Apply today and become part of Jacksonville's premier service organization where your evening hours make a meaningful impact!
Responsibilities
- Deliver exceptional customer service during evening hours via phone, email, and in-person interactions
- Process transactions, resolve inquiries, and troubleshoot issues efficiently
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate customer records and documentation
- Support operational initiatives during evening peak periods
- Uphold brand standards and service excellence protocols
- Adapt to fluctuating demands with flexible scheduling support
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Availability for consistent evening shifts (4 PM - 10 PM)
- Strong verbal/written communication skills
- Proficiency with CRM systems and basic software
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to Riverfront Plaza location