Job Description
Join our dynamic team at Apex Hospitality Group as a Part-Time Evening Customer Specialist! This role offers perfect flexibility for students, parents, or anyone seeking evening hours in the heart of Raleigh. Enjoy a vibrant work environment where your passion for service shines. We provide comprehensive training, competitive pay, and opportunities for advancement. Plus, our downtown location is easily accessible via public transit. If you're ready to deliver exceptional experiences while maintaining a balanced schedule, apply today!
Responsibilities
- Deliver outstanding customer service during evening operations
- Manage reservations and guest inquiries with precision
- Coordinate with front desk and maintenance teams
- Process transactions using POS systems accurately
- Uphold cleanliness and safety standards
- Assist with event setup and breakdown
- Resolve guest concerns promptly and professionally
Qualifications
- Evening availability (15:00 - 23:00, weekends required)
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Raleigh