Job Description
Join Memphis Retail Hub as a Part-Time Evening Customer Service Specialist and become the heartbeat of our vibrant downtown location! We're seeking energetic professionals to deliver exceptional experiences during our peak evening hours. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a supportive environment. Perfect for students, parents, or anyone seeking a rewarding evening role in the heart of Memphis.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels during evening hours
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries with empathy and efficiency, maintaining high satisfaction scores
- Collaborate with team members to ensure seamless store operations during evening shifts
- Uphold brand standards and safety protocols throughout all interactions
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or retail experience preferred
- Availability to work flexible evening shifts (3-5 days/week, 4-8 hour shifts)
- Proficiency with POS systems and basic computer applications
- Strong communication skills and ability to multitask in fast-paced environments
- Positive attitude and commitment to teamwork
- Must be 18+ years old and able to stand for extended periods