Job Description
Join our dynamic team as a Part-Time Evening Customer Service Specialist in the heart of London! We're seeking passionate individuals to deliver exceptional service during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth within our retail environment. If you thrive in fast-paced settings and enjoy helping customers, apply today to become part of our award-winning team!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain store presentation and cleanliness standards
- Resolve customer complaints with empathy and efficiency
- Collaborate with evening team to achieve daily targets
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends (5:00 PM - 11:00 PM)
- Basic computer literacy and POS system knowledge
- Excellent problem-solving abilities
- Team player with positive attitude
- Valid UK work permit required