Job Description
Join Metro Hospitality Group as a Part-Time Evening Customer Service Associate and kickstart your career while balancing your studies! We're seeking enthusiastic students and flexible professionals to deliver exceptional guest experiences during our peak evening hours. Enjoy competitive pay, on-the-job training, and a supportive team environment designed around your academic schedule. Immediate openings available – no prior experience required!
Responsibilities
- Provide friendly, efficient service to guests via phone, email, and in-person inquiries
- Process reservations, bookings, and transactions using our digital systems
- Assist with event setup, guest check-ins, and venue maintenance
- Collaborate with team members to ensure seamless evening operations
- Uphold brand standards for cleanliness and safety protocols
- Handle guest concerns with professionalism and solution-oriented approaches
Qualifications
- Currently enrolled in a high school or college program (students strongly encouraged to apply)
- Availability to work evenings (5 PM - 11 PM) and weekends
- Basic computer literacy and comfort with digital tools
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Reliable transportation to our downtown Atlanta location
- Positive attitude and willingness to learn new skills