Job Description
Are you looking for a rewarding part-time job in Denver, CO, with no prior experience required? Frontier Digital Services is currently seeking enthusiastic individuals to join our growing team as Entry-Level Customer Support Associates. We provide comprehensive training and a supportive environment designed to help you launch a successful career in customer service.
In this role, you will be the first point of contact for our valued clients, ensuring they receive the exceptional service they deserve. We value reliability, a positive attitude, and a strong willingness to learn above all else.
Why Join Us?
- No Experience Necessary: We provide full paid training to get you up to speed.
- Flexible Schedules: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn $18.00 - $22.00 per hour depending on shift availability.
- Career Growth: Opportunities for advancement within the company.
Take the first step towards a stable and enjoyable career today. Apply now to join the Frontier Digital Services family!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a professional and friendly demeanor.
- Assist customers in resolving issues and answering questions regarding our products and services.
- Accurately enter and update customer information into our database systems.
- Document all interactions and resolutions within our ticketing system.
- Collaborate with the team to ensure consistent service quality and process improvements.
- Maintain a high level of product knowledge through ongoing training and self-study.
Qualifications
- High school diploma or equivalent (GED) is required.
- Must be at least 18 years of age.
- Must possess a reliable computer with high-speed internet access.
- Basic computer literacy (typing, navigating web browsers, Microsoft Office Suite).
- Strong communication skills and the ability to listen actively.
- A positive attitude and a genuine desire to help others succeed.
- Ability to work independently as well as part of a team.