Job Description
Join our dynamic team at Tampa Bay Solutions as we expand our customer service division! We're urgently seeking enthusiastic entry-level professionals with flexible availability to deliver exceptional client experiences. This part-time role offers rapid growth opportunities in a supportive environment with competitive compensation. Perfect for students, career-changers, or those seeking supplemental income. Enjoy our modern downtown workspace with free parking and convenient public transport access.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team to resolve service escalations efficiently
- Contribute to process improvement initiatives
- Support marketing campaigns through customer outreach
- Attend bi-weekly training sessions to enhance product knowledge
- Maintain strict confidentiality of client information
Qualifications
- High school diploma or equivalent (students encouraged)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to work evenings/weekends (flexible schedule required)
- Positive attitude and problem-solving mindset
- No prior experience necessary - comprehensive training provided
- Valid Florida ID or driver's license
- Pass background check and drug screening