Job Description
Join our dynamic team at Global Retail Solutions Inc. and kickstart your career while balancing your studies! We're seeking enthusiastic students for our part-time entry-level Customer Service Associate positions in sunny San Jose, CA. This flexible role offers hands-on experience in client relations, problem-solving, and retail operations—perfect for building your resume while earning competitive wages.
Our collaborative culture values fresh perspectives and growth opportunities. Enjoy a supportive environment with flexible scheduling around your classes, paid training, and pathways to advancement. Whether you're pursuing business, communications, or any field, this position equips you with transferable skills for future success.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve product inquiries and process returns/exchanges efficiently
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to maintain organized retail spaces
- Document customer feedback and report operational insights
- Adhere to company policies while maintaining a positive brand image
- Participate in weekend and evening shifts as needed
Qualifications
- Currently enrolled in a high school or undergraduate program
- Strong communication skills with a customer-first mindset
- Basic computer proficiency (MS Office, POS systems)
- Ability to work 15-25 hours per week with flexible scheduling
- Reliable transportation to San Jose Tech Park location
- Previous retail or customer service experience preferred
- Detail-oriented with strong problem-solving abilities
- Must be authorized to work in the United States