Job Description
Launch your career with Global Retail Solutions Ltd! We're seeking passionate individuals for our Part-Time Entry-Level Customer Service Associate positions in London. This is your opportunity to gain hands-on experience in a dynamic retail environment while developing essential professional skills. Perfect for students, career changers, or those seeking flexible work options. Join our award-winning team and become part of a company that invests in talent growth.
Responsibilities
- Deliver exceptional customer service via in-person, phone, and digital channels
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store operations and cleanliness
- Participate in product training to stay updated on company offerings
- Contribute to sales targets through upselling and cross-selling techniques
Qualifications
- High school diploma or equivalent (current university students encouraged)
- Strong communication skills with excellent written and verbal abilities
- Basic proficiency in Microsoft Office and point-of-sale systems
- Availability to work flexible shifts including weekends and evenings
- Positive attitude with a customer-first mindset
- Ability to stand for extended periods and handle physical merchandise
- No prior experience required - full training provided